This privacy statement covers Green Spaces for Wellbeing, which is delivered by Ansa Environmental Services Ltd.
Green Spaces for Wellbeing is a green social prescribing programme that aims to improve people’s health and wellbeing. The scheme is for adults aged 18 or over.
Ansa is committed to protecting the personal information we hold of people who use our services. We comply with all laws concerning the protection of personal information, including the General Data Protection Regulation (GDPR). We have security measures in place to reduce the risk of theft, loss, destruction, misuse, or inappropriate disclosure of personal information. All our systems have unique login details and access is only given to the staff who need it.
This statement of privacy applies to Ansa’s use of any personal information we collect or create about you. This includes information:
- given in person
- given to us by phone, social media, such as Facebook, Instagram and Twitter, email, in letters, in forms and other correspondence
Data Protection
As a registered Data Controller, we will process your personal data and information in accordance with the Data Protection Act. As the data controller, we must:
- only use your data to provide services and do what the law says we must
- keep your records safe and accurate
- only keep your data as long as we have to
- collect, store and use your data in a way that does not break any data protection laws.
Things you can do to help us:
- tell us when any of your details change
- tell us if any of the information we hold on you is wrong
For more information about data protection see the Information Commissioner's (ICO) website.
If you have any queries about Data Protection Legislation, including the General Data Protection Regulation and Data Protection Act:
If you have any queries about the Freedom of Information Act or Environmental Information Regulations:
What personal information is being processed and what for?
We collect your personal information, and this is shared between healthcare professionals, Everybody Health & Leisure, Ansa Environmental Services Ltd, Cheshire East Council, and NHS Cheshire and Merseyside for the purposes of delivering the service to you, and monitoring and evaluation of the commissioned service.
As part of Green Spaces for Wellbeing, we will collect the following types of information including special category data.
- Information about you including your name, postal address, email address, phone number, and date of birth
- Gender
- Ethnicity
- Religion
- Employment status
- Disability status
- GP Practice
- Emergency contact information
- Referring organisation, referrers name, telephone number, date of referral, and reason for referral where applicable
- Medical conditions and medications
- Details about your wellbeing, lifestyle, and social circumstances
- Your personal goals, motivation, confidence, and plans
Special category data is defined as:
- physical or mental health details
- racial or ethnic origin
- trade union membership
- political affiliation
- political opinions
- religious or other beliefs of a similar nature
- biometric or genetic data
Consent
We will ask you for your permission to process your personal information if it is not covered by a public task or legal duty. This might be when we want to use your information in a way which is unexpected or different to the original purpose where there is no legal basis. If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. If you wish to withdraw your consent, please contact the service that asked for your consent in the first instance.
Legislation
In many cases we will be providing services to you that are covered by legislation; this means that we may be able to process your data without your consent or permission. This is called the public task function under Data Protection Legislation.
Our information asset register details the legal basis for processing personal data for each function of the council.
Public Task
When we rely on the public task function, we will make it clear why we need to collect your personal information, will explain what we intend to do with it and will notify you of your individual rights.
Service providers and other organisations
We don’t make your personal details available to other companies for marketing purposes, but we may share some of your details with partner organisations that we use to help deliver services to you. These providers are under contract with Ansa Environmental Services Limited and have to keep your details safe and secure in order to provide a service to you.
We may also share information about you with organisations such as the Police and the Department for Work and Pensions where we are required to by law.
Data Protection Officer
The Company’s Data Protection Officer is Melanie Henniker, and she can be contacted by email or post.
Ansa Environmental Services Limited
Environmental Hub
Cledford Lane
Middlewich
CW10 0JR
Your rights
Under data protection legislation, you have the right to request access to the information that we hold about you. In certain circumstances you also have the right to:
- object to processing of personal data that is likely to cause, or is causing, damage or distress
- prevent processing for the purpose of direct marketing
- object to decisions being taken by automated means
- have inaccurate personal data rectified, blocked, erased, or destroyed.
We will only hold your personal information for as long as necessary for business purposes or if we are required to keep it by law.
Right of access
You can make a request to see the information we hold about you by submitting a subject access request. You must make your request in writing, you can send us a letter, an e-mail or apply online. Someone else can make a request on your behalf only if we have your permission in writing.
To help us find the information we hold we will need:
- Your full name and date of birth
- Your address and previous addresses, if they are relevant
- Details of any services within the Company with whom you have had dealings.
- If you can provide us with details of any reference numbers or names of staff that you have had contact with this will help us find all the information we have
You will be advised if a fee is payable, and how to pay, on receipt of your request.
Please email your request to: melanie.henniker@ansa.co.uk or post to:
The Data Protection Officer
c/o HR
Ansa
Environmental Hub
Cledford Lane
Middlewich
CW10 0JR
We will not release any information until we have confirmed your identity.
Documents to prove identity and address
You must provide two forms of identification to confirm the identity of the data subject, one which confirms their identity and one which confirms their current address. Please provide one document from each list below. Photocopies are acceptable.
If you are a representative applying on behalf of the data subject, you must provide two forms of identification which confirm your identity and current address.
Acceptable proof of identity:
- Current passport
- Birth certificate
- Unexpired photo card driving licence (full or provisional)
Acceptable proof current address:
- Utility bill dated within the last three months
- Council Tax bill for current year
- Unexpired old style paper driving licence
- Bank statement dated within the last three months
- Benefits agency/state pension correspondence (on letterhead) dated within the last three months
Right to rectification
If your details change, or you believe we are processing inaccurate information about you, you can ask us to change it. Factual inaccuracies will be amended promptly but there may be instances where we are unable to change a record, such as where there is a difference of opinion on a comment made during a meeting. However, in such cases a note will be placed on record to make sure your views are recorded. If you wish to amend inaccurate information, please contact please contact us by emailing greenspacesforwellbeing@ansa.co.uk or by post at Green Spaces for Wellbeing, Ansa, Environmental Hub, Cledford Lane, Middlewich, CW10 0JR.
Right to restrict processing
You have the right to restrict the processing of your personal data if you are in dispute with us over its accuracy while it is being verified. You can also restrict our use of your personal information if the processing is unlawful. If we no longer need your personal information for the purpose it was held, you can ask us to keep records if they are required to establish, exercise or defend legal claims. If you wish to restrict the processing of your information, please contact us by emailing greenspacesforwellbeing@ansa.co.uk or by post at Green Spaces for Wellbeing, Ansa, Environmental Hub, Cledford Lane, Middlewich, CW10 0JR.
Right to object
You can object to specific types of data processing, including direct marketing and automated decision making. When we intend to process your personal data for such purposes, you will be given the opportunity to object when we contact you about it.
Right to data portability
You have the right to receive personal information, which you have provided to us by electronic means, in a reusable format. This means that where you have submitted information to us online or through an automated process, you can have a copy of that information returned to you in an electronic format to enable you to transfer the information to another organisation.
Right to erasure (right to be forgotten)
If you withdraw consent or there is no lawful basis to process your personal information, you can request that any data we hold on you is erased. If there is no lawful basis for us to process your personal information we will take reasonable steps to delete it as soon as possible.
How long we keep your personal information
Information is retained for 7 years and then deleted from our systems.
Further reading
Ansa Privacy Notice
Cheshire East Council Public Health Policy
Changes to this privacy notice
We keep our privacy notice under regular review, and we will place any updates on our webpage. This privacy policy was last updated on 2 November 2022.